"We view
the purchase of a Harley-Davidson®
motorcycle as the beginning of a relationship. Not the end of a transaction."
John M. Reid, Pres. Gowanda Harley-Davidson®
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| Motorcycle Sales |
left to right: John Reid,
Jill McFarland, Bob Tiller |
John Reid, President / Sales
Manager
Bob Tiller, Sales
Jill McFarland, Sales
Whether you're a seasoned biker, woman rider or just starting out, we're here to help you every step of the way.
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Community Involvement
John is an organizer and supporter of Vietnam Veteran's events, including the annual Memorial Day 'Ride to Remember' to the Erie County Vietnam Veterans Memorial at Sprague Brook Park. John served with the New York Air National Guard in Vietnam from June 1968-May 1969.
Bob is an active member of the Gowanda Volunteer Fire Department and has served with the Zoar Valley Search and Rescue Team. |
Service Department |
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front row (l to r) - Ron Killian, Jana Soroky,
Bob Reid
middle row (l to r) - Matt Cappella, Ned Evans,
Mike Miller, Eric Fuchs
back row (l to r) - Jamie Wilson, Nick Fuchs,
Daryl Dean, Shawn Mowry
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Shawn Mowry, Service Manager
Bob Reid, Shop Foreman
Jana Soroky, Service Advisor
Ned Evans, Service Writer
When it comes time to service your Harley-Davidson® motorcycle no one knows it better than our factory-trained service technicians. Our commitment to you is to continuously train our technicians through the Harley-Davidson® University program and provide you with accurate, efficient and dependable service.
H-D® Master Service Technicians
Jamie Wilson, Eric Fuchs
Service Technicians
Nick Fuchs, Ron Killian, Mike Miller, Daryl Dean
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Community Involvement
The Service Department conserves our environmental resources by recycling waste oil, tires, batteries, scrap metal, shipping pallets and packaging materials.
Shawn participates in local AMA sanctioned motorcycle racing events. |
MotorClothes Apparel & Collectibles |
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Laura Cappola, MotorClothes Manager
Over 100 years of open road experience goes into every piece of Genuine
Harley-Davidson® MotorClothes Apparel. When the riding gear you wear is the only thing between you and Mother Nature, quality and knowledgeable sales associates matter.
MotorClothes Associates
Karen Markham, Rebecca Rosen, Paula Steffan |
| left to right - Laura Cappola,
Paula Steffan, Rebecca Rosen, Karen Markham |
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Motor Parts & Motor Accessories |
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Marty Reid, Parts Manager
No other product is more widely customized than a Harley-Davidson® motorcycle. An extensive selection of Genuine Motor Parts and Motor Accessories, along with an experienced staff, are available throughout our dealership to make your motorcycle as individual as you are.
Parts & Accessories Experts
Randy
Rosen, Rocky Reid,
Jacob Reid |
| left to right -
Jacob Reid, Marty Reid, Randy Rosen, Rocky Reid |
Community Involvement
Randy was the founder and main organizer of the Harley Happening at the Hollywood from 1999-2006. The rally grew into one of the largest and most anticipated motorcycle events in the region and benefited the restoration of Gowanda's Historic Hollywood Theater. Randy was presented the Community Service Award by the Gowanda Area Chamber of Commerce in 2001. |
Administration |
left to right - Paula Rosen, Carolyn Mende, Tim McKeever, Paula Steffan |
Paula Rosen, VP / Office Manager
Paula Steffan, Admin. Assistant
Carolyn Mende, Sales Assistant
Tim McKeever, Marketing Manager Eric Fuchs, (not shown) IT
Coordinator
We handle the 'behind the scenes' business operations of the dealership such as sales and finance document processing, accounting & reporting, accounts payables and receivables, human resources, advertising and information technology systems. |
Community Involvement
Paula Rosen is a volunteering member of the Friends of the Hollywood.
Paula Steffan organizes an Adopt-The-Highway clean up on a section of Route 39 in Collins, New York.
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