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Service Department

Mile after mile, the Service Department at Gowanda Harley-Davidson is here to meet your needs and help you get the most from your Harley-Davidson® motorcycle ownership. Dedication to one brand and continuous investment in the education of our technicians allows us to provide outstanding customer service in:

  • Scheduled Maintenance
  • Customizing
  • Performance Consulting
  • Dyno Tuning

    TO SCHEDULE AN APPOINTMENT, PLEASE CALL (716) 532-4584

    Harley-Davidson
    ® certified technicians are our number one asset.
  • Meet Our Technicians & Service Staff

  • Scheduled Maintenance ~
    Most Services While You Wait

    For all your OEM recommended service intervals trust the experts at Gowanda Harley-Davidson to follow factory specifications and ensure quality craftsmanship.
  • Computerized Diagnostics
  • Powertrain Service
  • Lube, Oil & Filter
  • Fork Seals
  • Tire Mounting & Balancing
  • Brake Pads, Rotors & Fluid
  • Batteries
  • New York State Inspection


  • Gowanda Harley-Davidson proudly uses only Genuine Harley-Davidson
    ® Motor Parts unless otherwise specified.


    Customizing
    For those customizing projects you don't want to tackle, Gowanda Harley-Davison offers the service capacity and skilled technicians to get the job done.
  • H-D® Genuine Motor Accessories Installation
  • Handlebar & Cabling Installation
  • Chrome Fork Assembly Installation
  • Wheel Mounting & Balancing


  • For quality parts from the people who designed your motorcycle, Gowanda Harley-Davidson highly recommends Genuine Harley-Davidson
    ® Motor Accessories.

    Performance Consulting
    When stock isn't good enough, turn to the pros at Gowanda Harley-Davidson. For mild to radical performance upgrades, we're here to listen, recommend our experience and build to your needs.
  • Screamin' Eagle® Performance Parts
  • Street Legal EFI Performance Kits


    H-D® Engine Remanufacturing Program




    Gowanda Harley-Davidson is the proud sponsor and engine tuner for the All Harley Drag Racing Association team Red Dragon Racing.


  • Dyno Tuning
    Performance parts are only half the equation. Time in our Dyno Tuning Lab with a qualified technician allows every component in your engine to work efficiently together. A must do procedure for anyone wanting the most from their Harley-Davidson motorcycle.

    Dyno Run - Starting at $60
    Measured result of your performance parts investment.
    Base measurement to continue building performance

    Dyno Run & Tune - Starting at $120
    Maximize your performance parts investment.
    Run more efficiently.

    Dyno Custom EFI Map - Starting at $250
    Equip your EFI motorcycle with a Screamin' Eagle Race Tuner or Dynojet PowerCommander module. Ask for fitment and pricing. Check and adjust air/fuel at every 5% throttle position. Make a variety of performance parts work more efficiently together to deliver optimal performance. Realize possible gains in horsepower and torque.

    Please note:  Gowanda Harley-Davidson will not warranty any performance related failures due to component failure.  However, we always stand behind our workmanship.  Horsepower and longevity are directly related.

    WARNING - A Dyno tune will push your engine's limits.  So that you are aware, the following things may occur:
  • Pipes and/or mufflers may discolor due to extreme heat
  • While under load, internal parts could break or wear prematurely
  • Stress damage to drive train or chassis could occur
  • Fuel mileage may decrease due to performance upgrades
  • Meet Our Technicians & Service Staff


    Shawn Mowry
    Service Manager
    Years with Gowanda H-D: 16
    Years Riding: 30
    Current Bike: '01 FXDX


    Jana Soroky
    Service Writer

    Years with Gowanda H-D: 11
    Years Riding: 24
    Current Bike: '01 FLHT


    Ned Evans
    Service Coordinator
    Years with Gowanda H-D: 6mo
    Years Riding: 8
    Current Bike: '06 FLHTCI


    Bob Reid
    Shop Foreman

    Years with Gowanda H-D: 33
    Years Riding: 44
    Current Bike: '01 FLHTC w/ DFT Trike Kit


    Jamie Wilson
    PhD. Master Service Tech
    Years with Gowanda H-D: 14
    Years Riding: 25
    Current Bike: '97 FLHT


    Eric Fuchs

    PhD. Master Service Tech

    Years with Gowanda H-D: 6
    Years Riding: 17
    Current Bike: '03 Buell XB9R


    Howard Parish

    Service Tech

    Years with Gowanda H-D: 6
    Years Riding: 40

    Mike Miller
    Service Tech

    Years with Gowanda H-D: 4
    Years Riding: 44
    Current Bike: '01 FLSTC

    Nick Fuchs
    Service Tech
    Years with Gowanda H-D: 3
    Years Riding: 11

    Ron Killian
    Service Tech

    Years with Gowanda H-D: 3
    Years Riding: 21
    Current Bike: '94 FXDL


    Daryl Dean
    Service Tech
    Years with Gowanda H-D: 1yr
    Years Riding: 21
    Current Bike: '80 XL


    Matt Cappella
    Service Tech
    Years with Gowanda H-D: 6mo
    Years Riding:
    Current Bike:


    Fred Wilder
    Hydro Tech
    Years with Gowanda H-D: 6mo
    Years Riding:
    Current Bike:  2004 FXST

    Women Riders Month 2010
    November 13, 2009


    Fighting Distracted Driving
    November 6, 2009


    Additional News


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