Keep up the great work!
Keep up the great work!
Anthony, East Aurora NY
Win, win win situation
" I bought my bike at XXXXX Harley,I was due my first service, they told me the service would take up to 4.5 hrs my bill would be a min of $225. I called Gowanda made appointment my total for first service was $118 two dollars less then the phone estimate..thank you GOWANDA! Oh did I mention it is a beautiful ride from Buffalo to Gowanda. Win,win win situation"
Anthony, Cheektowaga NY
You have my loyalty
"The best and friendliest dealer I have ever been to. In my book your the best in western New York. Even though I live 70 miles away it's worth the drive, you have my loyalty. Sincerely, Jean-Pierre Francescutti"
Jean-Pierre, Wilson NY
They are the BEST
I have had my bike serviced twice at Gowanda Harley Davidson. They are the BEST. See you soon
Joe, Rochester NY
Hope to stop by again sometime
We stopped by this summer on our way home Niagara Falls. The people were so friendly! We found out about the history of Gowanda Harley-Davidson and the generations of family working there. Hope to stop by again sometime.
Robert, Columbus OH
Fantastic
"This is our 3rd Gowanda Harley Bike, a 2010 Black Ice Pearl Fat Boy. Our Experience was also 5 Star for the 3rd time. To everyone at Gowanda Harley, Thanks for always doing your best to make us feel like part of your Sales, Parts, Service and MotorClothes family. It's obvious why people will ride past other dealers just for the Gowanda Harley experience. Greg,Tammy and Taylor Hartman"
Greg, Orchard Park NY
Thank you all very much!
"It's almost embarrassing to say that I bought my bike at another dealership. I came to you people after I did, and you welcomed us into your house as if we had dealt with you for years! I want to tell you how good that makes me and my wife feel. Your excellent reputation is Well Deserved! You all have a special way of making people feel like family. Your people are all very professional, while at the same time very personable. Thank you all very much!"
Jim, Lancaster NY
See you soon!
"I visit your store on a regular basis, the staff is extremely friendly and knowledgeable, and they go out of their way to assist me in any way they can. There are several locations that are closer for me, but it is well worth the drive to spend time with your staff. See you soon! Lynn Lische "
Lynn, Thorold ON
Service department takes the time to explain my options
"Starting with the extreme patience while I was being delayed in purchasing my bike to the cooperation from the service department on some minor issues everything has been above and beyond what you should expect. Coming from a service field myself I truly expect to be treated the same way I treat my customers, even though I have recently returned to the sport the service department takes the time to explain my options when contemplating upgrades. On a recent discussion they had been very personable and did not talk down to me like another local dealer when I was getting some information on a major motor upgrade, they explained what I could do without wasting money, on do this now see how you like it and then do it again later after the upgrade was less than satisfactory. "
Kevin, Hamburg NY
Thanks everyone
"4 years ago I had to make a decision after just walking around your store for about an hour. The Bikes, clothing, and people made it easy for me to accept a position with The Harley-Davidson Motor Company in York, PA. Now every time I vacation back home I must go to your store and visit. I first met Bob a couple years back and we talked for hours. Last spring I was planning a trip home and I was coming up on my 5000 mile check so I called a few days early from York to schedule an appointment. When I called and they (Ned) said they couldn't book me an appointment. I simply stated that I was coming in from York and worked for Harley and they said they would get back with me. The phone rang 2 minutes later and I had my appointment. That night in a rainstorm I met Ned and found out I went to high school with his brother. I also met John that evening and spent time with him learning about his father, family, his military days, the business, and his passion for Harley-Davidson motorcycles. I've been back a few times since and continue to meet great people at Gowanda Harley-Davidson and would highly recommend them to anyone in the area. Thanks everyone. I always look forward to my next visit Rick, HDMC York, PA "
Rick, York PA
Million miles and as many new memories
"I started coming to Gowanda HD 30 years ago to see what was here. I rode in on my 1972 FLH. I have been bothering the guys, asking questions, checking out bikes ever since. I have always had my questions answered, felt comfortable and been welcomed back. For a period of 15 years I had no road bike because I was busy raising children. Ten years ago things came together and I purchased a used softail. Five years ago a road king was on the showroom floor at Gowanda HD, Alan was the salesperson who sold it to me. The sale went smoothly and the bike ran well. Now, after 35,000 miles and a million memories I am ready for another bike. After looking for a year, talking to everyone and researching the 2010 Ultra Limited has everything I want. I did some shopping. Gowanda had the best deal around! With Alan's help a trade was made and like the last time I bought a bike from Gowanda everything has gone well. I look forward to picking up the new Ultra Limited in the Spring. I hope for a million miles and as many new memories to be enjoyed with my new bike. As I ride down the road with my new wife, and my old friends, and new friends yet to be made I am sure it will be the best times ever. Thanks Gowanda HD for helping me make the transition to the bigger bike and making my dreams come true. Brian Coffaro, Lakewood, NY"
Brian, Lakewood NY
Great
"After a couple years thinking about buying my first Harley and visiting lots of different dealers, in September I got serious and found a bike (on the internet) that I was interested in at Gowanda. I called the dealership and spoke with Bob Tiller about the bike. After talking with Bob I was very interested, problem was I couldn't get to the dealership for a couple of weeks, Bob agreed to hold the bike until I could get to Gowanda. When I finally got to the dealership, the bike ('05 FLHTCI ) was exactly like Bob described it. After a very enjoyable test ride I bought the bike and in a couple of hours I was riding it home. Bob's help and the rest of my Gowanda HD experience justified the trip (100+ miles). "